SMS Enquiry Notifications

Receive instant SMS alerts when new buyer enquiries are received for your listings.

3 min readUpdated 2026-05-11Agent Portal

SMS Enquiry Notifications send you an instant text message when a buyer submits an enquiry on any of your listings. This ensures you can respond quickly — critical in a competitive market where buyer attention is short-lived.

Setting Up SMS Notifications

  1. 1Navigate to Agent Portal → Profile.
  2. 2Scroll to SMS Notifications.
  3. 3Enter your NZ mobile number in international format (e.g., +64 21 123 4567).
  4. 4Toggle Enable SMS notifications to on.
  5. 5Click Save.

SMS Message Content

Each SMS contains a 80-character preview of the buyer's message (truncated at a word boundary), the property address, and a deep link to the listing's enquiry panel:

UEMA 2007 Footer

All SMS messages include a one-line opt-out instruction as required by the Unsolicited Electronic Messages Act 2007. The opt-out link disables SMS notifications for your account.

5-Minute De-duplication

A 5-minute de-duplication window prevents SMS spam if a buyer submits multiple enquiries in quick succession. Only the first enquiry within any 5-minute window triggers an SMS. All enquiries are still captured in the portal regardless of whether an SMS was sent.

The SMS includes a direct link to the listing's enquiry tab (e.g., `innora.co.nz/agent/listings/[id]#enquiries`). Tapping the link on your phone opens the listing directly in your browser with the enquiry panel in focus.

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