Requests for Information (RFIs)
Managing RFIs from subcontractors and design consultants during construction.
4 min readUpdated 2026-04-19Developer Projects
A Request for Information (RFI) is a formal query raised by a subcontractor or contractor seeking clarification on design intent, specifications, or site conditions. Timely RFI management prevents construction delays.
Creating an RFI
- 1Navigate to the RFIs tab within your project.
- 2Click + New RFI.
- 3Enter: subject, description, the discipline or consultant who should respond (e.g., structural, architectural), and the required response date.
- 4Attach any relevant drawings or documents.
- 5Click Submit. The responsible consultant receives an email notification with a link to respond.
Tracking Responses
Open RFIs are highlighted by age: ≤3 days (green), 3–7 days (amber), >7 days (red). Use the Escalate function to notify the responsible party's manager if an RFI remains unanswered beyond the required response date.
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